You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 1-2 business days, and get the package within 3-15 business days.

We mainly use UPS in the U.S. region, and the rest of the world is using local mainstream logistics companies.
We encourage customers to contact us with special requirements on the type of logistics, please contact us when placing an order, and we will communicate with the logistics company.

PS: Customers do not need to pay for importing fees, duties, or VAT (Valued Additional Tax.All charges related to shipping are included in the price.Alaska, Hawa, Puerto Rico, Guam,the U.s. virgin lslands, or MitaryAP0/FP0 addresses are not in our deliveryzone at this moment, but we wil tryour best to support these areas soon.

Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.

PS: Customers do not need to pay for importing fees, duties, or VAT (Valued Additional Tax.All charges related to shipping are included in the price.

When you choose to customise a product, you can leave a message on the product shopping page. You can also leave us a message on the shopping cart page. You can also chat with us and/or send us a message. Or email us at winplus@winplusgames.com, If we do not receive all the details we need to process your order, we will contact you.

Yes, we accept returns on most of our products. Please contact us to request a return within 30 days of signing for the item, you can check the return policy for specific requirements. We encourage you to contact us so that we can resolve any issues for you. We have a 100% customer service record and are happy to work with you to resolve issues if needed. Gift certificates are not eligible for refunds.